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Santa Fe
Harley-Davidson Rentals!
Coming Soon!
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"I came to Santa Fe HD after shopping for a new Harley in Albuquerque. I was "blown away" by the courtesy, honesty and professionalism at Santa Fe Harley Davidson. Within a few hours I rode away on my new 08 Fat Bob. Thanks to all for making the purchase a total pleasure! Rest assured, I will refer everyone to you, and intend to bring both my Harleys there for service also!!!"
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| By: Steve Albuquerque,NM |
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"My '98 Ultra was repaired in your Service Center after an accident. I had a long wait due to painted parts from HD but when it came home it was like brand new and beautiful! I am very pleased with the care and quality of the guys in service - To Josh, Mad Mike and the techs: Many thanks to all of you!
J.C."
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| By: Jeff Rio Rancho,NM |
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"On sat. Feb 17, 2007 I visited your store for the first time to pick up a part I had ordered over the phone. I was met by very freindly and helpful employees. I was so impressed with the customer service there that I ended up purchasing a helmet also. I live in Albuquerque but I will be shopping in your store from now on. Thank You from a very satisfied customer."
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| By: Carlos Albuquerque,NM |
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"Murray and the others involved in the BRAG Wicked Twisties event did a great job! I enjoyed the rides! A superb BRAG event!
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| By: Anonymous Albuquerque,NM |
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"Recently I emailed the parts department inquiring about a rear tire for my 98 RoadKinga and received a response within a couple of hours. I then called in and made an appointment to have the tire mounted. Both parts and service staff were very helpful and within minutes I had an appointment set up. On Saturday when I brought my bike in, service tended to me immediately. I left my bike there for the day and when I got back, it was ready to go. I had previously scheduled my bike for service at this location, but I had never received the attention I did on Saturday. I had heard that the service had gotten better under the new management and I have to say that I experienced it on Saturday and I must also say that I will not hesitate to bring my bike back for service. Unfortunately I am terrible at remembering names, but my invoice should reflect who assisted me, they should be commended for the attention they give the customer. "
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| By: Jody Glorieta,NM |
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"It was a pleasure buying my Road King Custom (July 1,2006) here, every one I delt with was so informative and helpful, but beyond that they were fun to talk with, they made the whole experience exceptional. Since my purchase I've called and gone back several times and that great atmosphere is still there, this is a great crew you have there, they are all deserving of a BIG FAT RAISE. I look forward to a long and warm relationship with Santa Fe Harley Davidson. Thank you all, John "
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| By: John Espanola,NM |
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"I want to thank you for sqeezing me in last week (6/26/06 and 6/27/06). Josh and Rick in your Service Department were excellent (a service and a tire repair) and I had a great ride home as a result of their efforts!
The people up front were so nice. I felt like a local.
I'll be back!"
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| By: Mike Prairie Village,KS |
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"I am new to Santa Fe and just recently purchased a 2001 Road King from a private sales. Since then, I have used Santa Fe Harley Davidson for parts and repairs to my motorcycle. The staff behind the counter has the best attitude that I have come across in years from any business. All of your staff in behind the counter, parts and service has been extremely professional and a pleasure to do business with. I enjoy the relationship I have developed with your employees in such a short period of time and look forward to years of business with Santa Fe Harley Davidson.
Yours,
Michael"
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| By: Michael Santa Fe,NM |
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"The people at Santa Fe Harley are great!!!!!!!!!"
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| By: Anthony Santa Cruz,NM |
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"I just completed a 12,800 mile trip through the southern half of the country and I visited 38 Harley dealers, and none of them compare to the level of service I get at your store, you have a quality business, keep up the good work!"
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| By: Rich Rio Rancho,NM |
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"Hi, just a note to say what a great experience I had at your shop. I was on a trip last summer 2005, when I stopped at a dealership proir to yours and was treated badly, then about an hour later I stopped in your shop. I had my oil changed and a couple of accessories added. Everybody in your dealership treated me like gold. I travel every summer from Indiana to Albuquerque to see my mother. Your shop will be a permanent stop for anything needed. Thanks again, other shops around you should take notice of how to treat people."
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| By: lee kokomo,IN |
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"It has been a pleasure to deal with the staff at your dealership. Mike Osborn is the salesman who sold me my bike. He was just overall awesome, he actually drove my bike home for me, as I didn't have my endorsement yet. I have recommended him to others that I know who are looking for bikes.
I also want to praise your service staff, Larry was great when I brought the bike in for the 1K service. He tried very hard to get the saddle bags to work on my bike. Even though it was a busy day for them. Steve was also really great that day, the bike was spotless.
Thanks
Kim
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| By: kimberly santa fe,NM |
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"Hi Santa Fe Harley buddies, I just returned from a 3150 mile ride " Out West" made much safer due to your super service and more fun finding things Harley sells I could not get at home. On the way out my rear brakes were very soft , my oil was low, air filter dirty. LARRY took me in and had me cruising in no time. The Ladies up front kept me chatting and buying goodies. On my way back , knowing I would face the scorching temps of the Texas roads, I stopped in to a friendly spot again. JOSH gave me a " waiting " oil change and once again had me out in a jiffy. This past weekend I was out at my Corpus Christi Harley bragging about you guys and your treatment of a stranger. Glad I have a Harley and belong to that family supported by people like you. Thanks so much for everything. I will be in to see you my next trip out. Smooth roads to you all. DENNIS "
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| By: DENNIS Corpus Christi,TX |
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"I traded in my 1997 Heritage Springer for a 06 Deluxe. It was a pleasure to deal with everybody from Sales to Service to Parts. I am happy that my business stayed in town."
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| By: Anonymous Santa Fe,NM |
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"Under the 3rd, and hopefully final, owner, SF HD has become a 5 star dealership. The greatest change has been in the service department - where a motorcycle dealership lives or dies. Murrae Haynes and his crew know what service is all about. They know how to fix bikes and know how to treat people."
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| By: Ken Santa Fe,NM |
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"I have traveled to over 30 dealerships in the nation and by far this has been the most friendly staff I have met. Christina and Trish were awesome and so helpful, Elaine was a doll. Keep up the great work girls!
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| By: Michelle San Bernadino,CA |
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"I have purchased two bikes from SF Harley. My experiences with the entire organization have been nothing less then enjoyable. I always look forward to seeing the staff. Every one of the employees is very professional, friendly and knowledgeable.
Thank you all "
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| By: Chuck Los Alamos,NM |
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"I recently had my Buell XB9R serviced at your dealership. The service required some routine maintenance and diagnosis/repair of a handling problem involving vibration and head-shake.
Service department personnel analyzed all possible causes and worked very closely with me to resolve the handling problems. Service department personnel even went with me on a ride to see the vibration and headshake. Service department personnel ultimately diganosed and repaired the problem while keeping costs reasonable. The bike is now perfect again...it rides like-new!
I would like to commend Murrae, Josh, and the other technicians who worked on the bike. Their professional efforts are greatly appreciated.
Santa Fe H-D is my choice dealership for Buell service.
Thanks for a job well-done!
Nicholas J. Karnezis
Albuquerque, NM "
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| By: Nicholas Albuquerque,NM |
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"The staff was great! They worked hard for us, when another dealership wouldn't help. They are very detailed and helpful, making us feel very comfortble. The service and parts departments were fast and informative.
Thank you for the pleasant buying experience.
Paul and Trish"
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| By: Paul Rio Rancho,NM |
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"Just wanted to say, "Thank you" for such a great experience. Tracie, our salesman, and the service department were just great and made it such a nice experience! My wife is loving her 2005 Springer and we both have been enjoying a very strong and friendly HOG group. Thank you , for working with us!
Sincerely,
Paul and Trish Gibson"
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| By: Paul and Trish Rio Ranch,NM |
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"I have been a customer for some time at Santa Fe Harley and I must say the staff outshines its competitors in the state. I am always treated kind, warm, and friendly when I walk through the door. Hats off to the sales Dept., more specifically Pat Riley. He has always treated me as a valued customer. John and Tracie in the finance Dept. are first class. Rosina and all of the Motorclothes and Parts Dept. are very helpful and happy. I have stated before and will say it again....I will not buy my Harleys anywhere else. Thanks to all!!!!"
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| By: Michael Albuquerque,NM |
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"Time for some more praise, I took my new Softail, that I had purchased at Santa Fe Harley, in for service. I want to tell all again, what fantastic service, parts, mechanics and detail people that SFHarley has. Murrae, Josh, Efrin, Rudy,Armando, Jim, well, the whole gang, treated me like gold. I am proud to say that my bike is serviced and taken care of here. These folks go above and beyond the call of duty. Thank you to each and every one of you. I tell all my friends about you people, because you are the very best...Ron Hart"
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| By: Ron Santa Fe,NM |
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"I have purchased two Bikes and I have them both serviced at your shop. I have had a great time with Tracy while buying them. She is an asset to your dealership. The parts department has always been great and everyone in the service department has treated me very well. Thank you all.
Chuck Riebe"
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| By: Chuck Los Alamos,NM |
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"As long as I live in New Mexico, I will only get my Road King serviced or repaired at your store. When a customer is known by his first name by most of your service people and by some of your counter help - that says a lot about your dealership. I have on many occasions, been discussing with your service department things that I would like to do to my Road King and they have not only been extremely knowledgable and helpful, but have on many occasions given me advice that saved me some money. It is rare to find a dealership that will go out of their way to put their customers first - Keep up the good work - and Thank You. "
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| By: Geoffrey Edgewood,NM |
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"If only other HD Dealers would follow suit. I found the personnel to be top notch. Parts to be priced very favorable and at a discount to top it off. My visit to Santa Fe HD is always a shopping delight. Keep up the great job."
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| By: A ALBUQUERQUE,NM |
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"I had Steve(The Santa Fe Harley Detailer) detail my FLHT. What a job he did. I couldn't beleive how well it looked when he was done. All the water spots were gone! It is well worth him to detail your bike if you haven't done so.
Also, I had a bolt I couln't get lose, so I brought the bike in. Efrin and Murrae got it lose for me and installed the after market part, no questions asked. Anywhere else it would of been like pulling teeth.
Its nice to have a dealer that treats you like your part of the Family.
Rob
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| By: Rob Santa Fe,NM |
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"We would like to express our appreciation for the positive experience while visiting your Santa Fe Dealership. Our experience ultimately led to the purchase of a new 2005 Ultra Classic! There were numerous employees that need to be recognized and commended. ANDREW - From the moment we walked into the dealership Andrew was there to greet us with a smile. JOHN - He greeted us with a warm welcome and took a genuine interest in us, not just as a customer, but as a new friend. TRACIE - She was friendly, personable and professional. MURRAE - His review of the upgrades and changes was methodical and thorough. Murrae's knowledge for practical and mechanical aspects is extensive. It is nice to find a dealership that is truly customer oriented, with a staff that enjoys what they are doing. Smiles, great attitudes and finding pleasure in meeting new customers, these people are a winning combination. Thank you for a great experience! "
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| By: James & Marilyn ,TX |
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"I am absolutely astonished at the difference this dealer has made since the new ownership took over. I bought a bike there two years ago, then traded it in last month. My expectations were not very high because of my previous experience, but I was BLOWN AWAY at the professional treatment I received. These guys are making some magic here. They made sure I got in and out quickly, gave me a great deal, and they bent over backwards to make sure I was happy. This dealer puts every other dealer in New Mexico to shame."
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| By: Ken ,NM |
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"I found my 2005 1200 custom sportster on the showroom floor...the sales staff (Richard and John) business mgr. Tracie and support staff were great to work with...in no time my new bike was being prepped & ready to roll...there was some drama with my schedule conflicting with picking it up, but you guys were great and had it delivered to my home (in ABQ)...the 2005 sporty is great...still ride my '88 1200 for a good road massage...thanks for working with me and the terrific follow up."
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| By: Frank Albuquerque,NM |
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"We were on a Fly & Ride, our first time in New Mexico, and Santa Fe, and needed help as to areas of interest and how to get to them. We also stopped to purchase some cool motor clothes to take home. Rudy Maez from your parts department, was more than helpful with his suggestions, directions, and friendly attitude to assist us with what we needed to make our trip enjoyable. It is because of his ideas that we had the most memorable time in Santa Fe. Thank you Rudy for making us happy we stopped in to Santa Fe Harley Davidson!
Mark & Mary Milwaukee, WI
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| By: Mark and Mary Milwaukee,WI |
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"Santa Fe Harley did what other Harley dealers could not. Murrae's staff is professional and first rate. "
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| By: John Albuquerque,NM |
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"I must admit that in the past,I was disappointed in Santa Fe Harley. I had a 2003 1200 custom Sportster, and it was costing me a fortune for regular maintenance. I tried to sell the bike, but could not make enough profit to benefit me. I was sent a survey about the bike and the dealer, and although honest, I was not too kind. I am here to tell you that things have changed and changed drastically at Santa Fe Harley since the new owners took over. I recently traded the sportster for a Softail. I must tell you it is like the differance between a Corvair and a Cadillac. Now to the best part, the service dept at Santa Fe Harley has soooo much improved, it's like night and day. These folks including Murrae, Efren and Josh and the service guys are fantastic. When I go to Santa Fe Harley now, I am treated like a King. What a great change. I want to thank each and every one at Santa Fe Harley for their great service, sales and financing. What a wonderful experience it is to deal with these folks now. Thanks to all of you. I am proud to tell every one about my friends there now. Ronald"
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| By: Ronald Santa Fe,NM |
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"I just want to show my appreciation and thanks to Murrae for his personal dedication to make customers like myself who seek the professional service that you provide. Thanks for going the extra mile."
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| By: Jebb Santa Fe,NM |
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"Pat, thanks for making a person feel comfortable and welcome inside your store. You took the time to tell me the aspects of all the bikes and what to expect when riding various models. It was a pleasure visiting your store and I am sure I will end up in Santa Fe when the sale is due."
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| By: Anonymous Amarillo,TX |
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"We are safe and sound at home after a two week H-D trip and we owe your wonderful staff a very big THANK YOU!! We had trouble with the bike, pulled into your shop around noon, and you service team had us back on the road by 6:00! What outstanding service! We can't thank you enough!"
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| By: Bill & Cathy Carmichael,CA |
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"I can't tell you how much we appreciate the quick, expert service, and the freindly, cooperative atmosphere. This dealership went above and beyond anythng we have ever experienced. Thank you"
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| By: Robert & Pat Los Altos,CA |
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"Murrae and his crew are first rate. They've always been extremely helpful, accommodating, and show that they really care about the Buell riders. And the price was right, too! I'd recommend them to all Buellers and any HD riders I might bump into!!"
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| By: CJ Rio Rancho,NM |
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"I priced the 2005 Screamin Eagle Fat Boy at several other dealers and NO where could they beat the price I received from Santa Fe HD. Santa Fe went the extra mile to make sure I was happy with the deal."
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| By: Rob Santa Fe,NM |
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